Enquiries

Application address: /ecommerce/enquiries · Product baseline: 0.4.0

Reference status

Screen inventory extracted from the implementation. Labels and explicitly declared input constraints are recorded below. This is not a claim that every control, calculation, or business workflow has been verified in a running system.

Open this screen

Use OSERP navigation to find Enquiries, or open /ecommerce/enquiries on your OSERP application after signing in. Confirm the active company before reading or changing records.

Menu access: ecommerce:read

Menu access only determines whether the screen is offered. Saving, posting, deleting, exporting, and approving can require additional server permissions.

Fields and input controls

Limits in this section are interface declarations. A missing maximum is not a promise of unlimited storage. Read how field limits work. Labels may differ with language and configuration.

Search name, email, phone, company or product...

Property	Reference
Reference key	search-name-email-phone-company-or-product
Location	Screen / contextual panel
Input control	input
Required in interface	not declared on control
Maximum characters	Not explicitly declared on this control
Placeholder	Search name, email, phone, company or product...
Editing	No disabled/read-only condition declared directly on this control.

Staff note

Property	Reference
Reference key	staff-note
Location	Screen / contextual panel
Input control	textarea
Required in interface	not declared on control
Maximum characters	2000
Placeholder	What was agreed, next step...
Editing	Depends on screen state; switch to edit mode where offered and check permissions.

Customer name

Property	Reference
Reference key	customer-name
Location	Screen / contextual panel
Input control	input
Required in interface	not declared on control
Maximum characters	120
Editing	No disabled/read-only condition declared directly on this control.

Mobile

Property	Reference
Reference key	mobile
Location	Screen / contextual panel
Input control	input
Required in interface	not declared on control
Maximum characters	20
Editing	No disabled/read-only condition declared directly on this control.

Email

Property	Reference
Reference key	email
Location	Screen / contextual panel
Input control	email
Required in interface	not declared on control
Maximum characters	200
Editing	No disabled/read-only condition declared directly on this control.

Shop

Property	Reference
Reference key	shop
Location	Screen / contextual panel
Input control	select
Required in interface	not declared on control
Maximum characters	Not explicitly declared on this control
Editing	No disabled/read-only condition declared directly on this control.

Declared choices: — None —. Choices loaded from records or configuration are not enumerated here.

Assign to

Property	Reference
Reference key	assign-to
Location	Screen / contextual panel
Input control	select
Required in interface	not declared on control
Maximum characters	Not explicitly declared on this control
Editing	No disabled/read-only condition declared directly on this control.

Declared choices: You (assigned automatically). Choices loaded from records or configuration are not enumerated here.

Personal note to the customer

Property	Reference
Reference key	personal-note-to-the-customer
Location	Screen / contextual panel
Input control	textarea
Required in interface	not declared on control
Maximum characters	500
Editing	No disabled/read-only condition declared directly on this control.

Our recommendation

Property	Reference
Reference key	our-recommendation
Location	Screen / contextual panel
Input control	EntityPicker
Required in interface	not declared on control
Maximum characters	Not explicitly declared on this control
Placeholder	Add a product…
Editing	No disabled/read-only condition declared directly on this control.

Pays now (each)

Property	Reference
Reference key	pays-now-each
Location	Screen / contextual panel
Input control	input
Required in interface	not declared on control
Maximum characters	14
Placeholder	Pays now (each)
Interface explanation	Pays now (each)
Editing	No disabled/read-only condition declared directly on this control.

Per month

Property	Reference
Reference key	per-month
Location	Screen / contextual panel
Input control	input
Required in interface	not declared on control
Maximum characters	10
Placeholder	Per month
Interface explanation	Per month
Editing	No disabled/read-only condition declared directly on this control.

Named actions

These are labels found in screen components; availability and consequences depend on record state. Confirm the operation before executing it.

• All
• Save note
• Show older
• remove
• Close
• Create another
• Cancel link

Help text and messages

The following wording is embedded in this screen. It describes interface guidance, rather than independently verified system guarantees.

• What was agreed, next step...
• No enquiries yet. They arrive here when someone sends the enquiry form on your website.
• Products the shop suggests. Ask what the customer pays for each today and how many a month: their form opens with the monthly saving already worked out, and they can correct it.
• Personal note to the customer
• Shown at the top of their form, from you. For example: "Hi Meera, here are the offers we spoke about."

Verification still required

Business purpose for each control, dynamically generated fields, backend limits, saved defaults, permission combinations, audit effects, and complete workflow outcomes require manual review against the published application.

See the operating manual, coverage register, and troubleshooting guide.