Learning contextDemo Retail Group LLC12 stores · 2 distribution centres · AED/SAR/USD · omnichannel replenishmentChange scenario details →
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Account ​

Application address: /crm/accounts/[id] · Product baseline: 0.4.0

Reference status

Screen inventory extracted from the implementation. Labels and explicitly declared input constraints are recorded below. This is not a claim that every control, calculation, or business workflow has been verified in a running system.

Open this screen ​

Use OSERP navigation to find Account, or open /crm/accounts/[id] on your OSERP application after signing in. Confirm the active company before reading or changing records.

Menu access: No explicit menu permission entry; application authentication and operation permissions still apply.

Menu access only determines whether the screen is offered. Saving, posting, deleting, exporting, and approving can require additional server permissions.

Fields and input controls ​

Limits in this section are interface declarations. A missing maximum is not a promise of unlimited storage. Read how field limits work. Labels may differ with language and configuration.

Search leads, deals, accounts ​

PropertyReference
Reference keysearch-leads-deals-accounts
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
PlaceholderSearch leads, deals, accounts
EditingNo disabled/read-only condition declared directly on this control.

Organisation ​

PropertyReference
Reference keyorganisation
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Phone ​

PropertyReference
Reference keyphone
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Email ​

PropertyReference
Reference keyemail
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Source ​

PropertyReference
Reference keysource
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Pipeline ​

PropertyReference
Reference keypipeline
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Value ​

PropertyReference
Reference keyvalue
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Expected close ​

PropertyReference
Reference keyexpected-close
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Looking for ​

PropertyReference
Reference keylooking-for
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Find an account by name, code or phone ​

PropertyReference
Reference keyfind-an-account-by-name-code-or-phone
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
PlaceholderFind an account by name, code or phone
EditingNo disabled/read-only condition declared directly on this control.

Contact ​

PropertyReference
Reference keycontact
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Owner ​

PropertyReference
Reference keyowner
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Why is it being cancelled? ​

PropertyReference
Reference keywhy-is-it-being-cancelled
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
PlaceholderWhy is it being cancelled?
EditingNo disabled/read-only condition declared directly on this control.

Paper ​

PropertyReference
Reference keypaper
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Number ​

PropertyReference
Reference keynumber
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Expires ​

PropertyReference
Reference keyexpires
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

File ​

PropertyReference
Reference keyfile
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

For this application only ​

PropertyReference
Reference keyfor-this-application-only
LocationScreen / contextual panel
Input controlField
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Why is it withdrawn? ​

PropertyReference
Reference keywhy-is-it-withdrawn
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Letter ​

PropertyReference
Reference keyletter
LocationScreen / contextual panel
Input controlselect
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Declared choices: Choose a letter. Choices loaded from records or configuration are not enumerated here.

Letter Choose a letter ​

PropertyReference
Reference keyletter-choose-a-letter
LocationScreen / contextual panel
Input controltextarea
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Named actions ​

These are labels found in screen components; availability and consequences depend on record state. Confirm the operation before executing it.

  • New
  • Lead
  • Opportunity
  • Task
  • Cancel
  • Save anyway
  • Create
  • Change
  • Start
  • Cancel it
  • Save
  • Verify
  • Open
  • Raise charge
  • Print
  • PDF
  • Withdraw
  • Preview

Help text and messages ​

The following wording is embedded in this screen. It describes interface guidance, rather than independently verified system guarantees.

  • Every call, meeting, note or message resets the clock.
  • The client and the deal are created together. A client with this phone or email is found and used, never duplicated.
  • Choose your industry once. It creates the pipelines, stages, fields and lost reasons your trade uses, and you can change all of it afterwards.
  • A phone number or an email address is needed, so someone can reach them.
  • A follow-up message written from this deal's history. Edit it, then send it yourself.
  • Standard workflows start by themselves when a deal is created, reaches a stage, is won or lost, when a project is created, goes live or closes, and when a marketing post is written, approved, published or fails. Start one by hand here for anything else.
  • The lead becomes an opportunity on an account. Its whole history moves with it.
  • Prices come from this account's price list and group discount, as a document for them would. Type a description instead of an item for a one-off service.
  • Fill them in on the record (job, pay, dates), or take them out of the letter under Administration > People & Payroll > Letters.
  • No letters are set up. Add them under Administration > Module Settings > People & Payroll > Letters.

Verification still required ​

Business purpose for each control, dynamically generated fields, backend limits, saved defaults, permission combinations, audit effects, and complete workflow outcomes require manual review against the published application.

See the operating manual, coverage register, and troubleshooting guide.

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