Learning contextDemo Retail Group LLC12 stores · 2 distribution centres · AED/SAR/USD · omnichannel replenishmentChange scenario details →
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Customer Dues ​

Application address: /accounting/customer-dues · Product baseline: 0.4.0

Reference status

Screen inventory extracted from the implementation. Labels and explicitly declared input constraints are recorded below. This is not a claim that every control, calculation, or business workflow has been verified in a running system.

Open this screen ​

Use OSERP navigation to find Customer Dues, or open /accounting/customer-dues on your OSERP application after signing in. Confirm the active company before reading or changing records.

Menu access: accounting:read

Menu access only determines whether the screen is offered. Saving, posting, deleting, exporting, and approving can require additional server permissions.

Fields and input controls ​

Limits in this section are interface declarations. A missing maximum is not a promise of unlimited storage. Read how field limits work. Labels may differ with language and configuration.

Customer ​

PropertyReference
Reference keycustomer
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Order ​

PropertyReference
Reference keyorder
LocationScreen / contextual panel
Input controlselect
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Overdue only ​

PropertyReference
Reference keyoverdue-only
LocationScreen / contextual panel
Input controlcheckbox
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Send reminders automatically ​

PropertyReference
Reference keysend-reminders-automatically
LocationScreen / contextual panel
Input controlcheckbox
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingDepends on screen state; switch to edit mode where offered and check permissions.

Days before the due date ​

PropertyReference
Reference keydays-before-the-due-date
LocationScreen / contextual panel
Input controlnumber
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
Minimum0
Maximum30
EditingDepends on screen state; switch to edit mode where offered and check permissions.

Then every (days) once overdue ​

PropertyReference
Reference keythen-every-days-once-overdue
LocationScreen / contextual panel
Input controlnumber
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
Minimum1
Maximum90
EditingDepends on screen state; switch to edit mode where offered and check permissions.

At most (overdue reminders per bill) ​

PropertyReference
Reference keyat-most-overdue-reminders-per-bill
LocationScreen / contextual panel
Input controlnumber
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
Minimum0
Maximum12
EditingDepends on screen state; switch to edit mode where offered and check permissions.

Not before (hour) ​

PropertyReference
Reference keynot-before-hour
LocationScreen / contextual panel
Input controlnumber
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
Minimum0
Maximum23
EditingDepends on screen state; switch to edit mode where offered and check permissions.

Remind by : ​

PropertyReference
Reference keyremind-by
LocationScreen / contextual panel
Input controlcheckbox
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Customer name ​

PropertyReference
Reference keycustomer-name
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum characters120
EditingNo disabled/read-only condition declared directly on this control.

Mobile ​

PropertyReference
Reference keymobile
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum characters20
EditingNo disabled/read-only condition declared directly on this control.

Email ​

PropertyReference
Reference keyemail
LocationScreen / contextual panel
Input controlemail
Required in interfacenot declared on control
Maximum characters200
EditingNo disabled/read-only condition declared directly on this control.

Shop ​

PropertyReference
Reference keyshop
LocationScreen / contextual panel
Input controlselect
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Declared choices: — None —. Choices loaded from records or configuration are not enumerated here.

Assign to ​

PropertyReference
Reference keyassign-to
LocationScreen / contextual panel
Input controlselect
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
EditingNo disabled/read-only condition declared directly on this control.

Declared choices: You (assigned automatically). Choices loaded from records or configuration are not enumerated here.

Personal note to the customer ​

PropertyReference
Reference keypersonal-note-to-the-customer
LocationScreen / contextual panel
Input controltextarea
Required in interfacenot declared on control
Maximum characters500
EditingNo disabled/read-only condition declared directly on this control.

Our recommendation ​

PropertyReference
Reference keyour-recommendation
LocationScreen / contextual panel
Input controlEntityPicker
Required in interfacenot declared on control
Maximum charactersNot explicitly declared on this control
PlaceholderAdd a product…
EditingNo disabled/read-only condition declared directly on this control.

Pays now (each) ​

PropertyReference
Reference keypays-now-each
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum characters14
PlaceholderPays now (each)
Interface explanationPays now (each)
EditingNo disabled/read-only condition declared directly on this control.

Per month ​

PropertyReference
Reference keyper-month
LocationScreen / contextual panel
Input controlinput
Required in interfacenot declared on control
Maximum characters10
PlaceholderPer month
Interface explanationPer month
EditingNo disabled/read-only condition declared directly on this control.

Named actions ​

These are labels found in screen components; availability and consequences depend on record state. Confirm the operation before executing it.

  • Apply
  • Payment reminders
  • Set up reminders
  • Previous
  • Next
  • remove
  • Close
  • Create another
  • Cancel link

Help text and messages ​

The following wording is embedded in this screen. It describes interface guidance, rather than independently verified system guarantees.

  • Who owes what, aged by due date - most overdue first. Remind a customer now, or let reminders go by email, SMS, WhatsApp or the app on a schedule.
  • Each needs its gateway switched on under Integrations > Notifications. WhatsApp outside a conversation needs a Meta-approved template; a number linked by QR sends the text as it is. Indian SMS needs a DLT template.
  • Products the shop suggests. Ask what the customer pays for each today and how many a month: their form opens with the monthly saving already worked out, and they can correct it.
  • Personal note to the customer
  • Shown at the top of their form, from you. For example: "Hi Meera, here are the offers we spoke about."

Verification still required ​

Business purpose for each control, dynamically generated fields, backend limits, saved defaults, permission combinations, audit effects, and complete workflow outcomes require manual review against the published application.

See the operating manual, coverage register, and troubleshooting guide.

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